First off, welcome to digital health journey with us! It is our pleasure to work with you. A quick start guide is inside your box. Pull it out and go through it page by page, it is meant to help you every step of the way. If you get hung up on something please call our customer service team at 858-208-0899. They are available Monday-Friday 8am-5pm. Otherwise you will receive a second call from our customer service team 1-2 days after you patient box arrives at your door.